During week six, we first developed specific scenarios and tested our current model by creating swim lane diagrams. By doing so, flaws in our system were exposed, allowing us to make important modifications to our design. One such modification is the addition of a camera or picture function in our chat design, so that users are able to share valuable photographic information with the professional aiding them from afar.
We then tested our design through a usability test, which also provided some very important insight into ways in which our design could be improved. For instance, we learned that calendar integration, and thus the ability to set appointment reminders, is a valuable feature that would benefit many users.
After modifying our design, we developed a high level flow diagram to illustrate our application's process for the user.
We then organized each step of the process, and planned out every screen of our design in great detail.
Lastly, we modified our paper prototype to perform additional usability tests in order to further improve our design before creating a final digital mockup. Several small adjustments were made during this iterative process.
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